For Your Information

Privacy Policy

United Business Bank respects your privacy. Through our web site, we strive to provide valuable information to you. We do not gather personal identifying information on individual visitors to our web site. We do however collect and store information about the name of the domain and Internet Protocol address from which you accessed our web site, together with the date and time of your visit. Other than that, we collect information on visitors only in the aggregate and use it for internal review purposes only. This information simply enables us to tell which areas of our web site are of most interest to visitors, which avenues of the site are most effective, and peak usage times.

Protecting your privacy is important to United Business Bank and our employees. We want you to understand what information we collect and how we use it. In order to provide our customers with a broad range of financial products and services as effectively and conveniently as possible, we use technology to manage and maintain customer information. The following policy serves as a standard for all United Business Bank employees for collection, use, retention, and security of nonpublic personal information.

For our complete Privacy Notice, please click on the United Business Bank's Privacy Notice link found below.


Website Privacy


Our web site does not require you to disclose any personal identifying information. If, however, you choose to contact us via e-mail, please keep in mind that your e-mail address and any other information your e-mail properties disclose about you will be revealed to us. Any other information you choose to provide to us in your e-mail, such as your name, address, telephone, or fax number is solely at your discretion. We pledge that when you communicate with us via e-mail, we will use your e-mail information only for the specific purpose of responding to your requests, comments or questions. Your e-mail address will not be shared or sold to others outside the Bank unless we are compelled to do so by law.

Our website is NOT intended for children under the age of 13 and it is NOT the practice of United Business Bank to knowingly collect information from children under the age of 13 without parental consent. We respect the privacy of children and comply with the practices established under the Children's Online Privacy Protection Act (COPPA). For additional information regarding the COPPA, please visit the Bureau of Consumer Protection – Business Center and click on "Privacy & Security" then "Children's Privacy".

For the convenience of visitors to our web site, we may provide you with links to other web sites of interest or use. United Business Bank does not make any guarantees or endorsements relating to these other web sites; although be assured that we exercise very professional discretion regarding the links we provide on our web site.

The United Business Bank web site Privacy Statement applies to individuals, and we reserve the right to change it, and its related provisions, at any time without prior notice.


Text Communications


The following applies when enrolled in United Business Bank's Debit Card Alerts:

1. Message frequency varies by account.

2. Message and data rates may apply.

3. Text HELP to 72586 for help or call (925) 476-1880.

4. Text STOP to 72586 to cancel.

Participating carriers include AT&T, Sprint, T-Mobile, Verizon Wireless, Boost, Virgin Mobile, MetroPCS, AlltelAWCC, Cricket, Google Voice, and U.S. Cellular.

For our complete Privacy Notice, please click on the United Business Bank's Privacy Notice link found below.

United Business Bank's Privacy Notice

United Business Bank's Mobile Privacy Notice


California Consumer Privacy Act (CCPA)


United Business Bank's CCPA Policy

United Business Bank's CCPA Notice at Collection

United Business Bank's CCPA Request Form