Career Opportunities

We're glad that you're considering an employment opportunity with United Business Bank. We take pride in our work and appreciate our employees. We strive for a work environment that is rewarding; financially and otherwise.

 

Professional, friendly and energetic are three employee characteristics that we look for and that we believe enhance a company's competitive edge. If these traits are also important to you, and you would like to be considered for employment, please e-mail your resume to Janice Massie at [email protected] .

 

Please click here for a copy of our California Consumer Privacy Act NAC Policy

 

Current Positions Available

 

Client Service Officer

Position: Client Service Officer

Department: Operations

Reports to: Client Service Manager

Location: Hotchkiss Branch Office

 

POSITION DESCRIPTION

The Client Service Officer (CSO) is responsible for assisting new and existing clients with establishing deposit products and services including checking accounts, savings accounts, money market accounts, certificates of deposit accounts, online banking services, remote deposit capture and ACH services in a prompt, courteous, efficient and professional manner. This includes opening and closing accounts, renewing certificates of deposits and assisting clients with bookkeeping and account problems. The CSO is also responsible for Teller functions, including balancing each day's transactions and verifying cash totals. The CSO answers clients' questions regarding the Bank's products and services and performs a variety of account maintenance duties. They are responsible for actively cross-selling the Bank's products and services, as well as for performing other functions such as signature verification and other clerical duties. The CSO will also back-up the Client Service Manager, Assistant Client Service Manager or Branch Manager and be in charge of the branch and personnel in their absence. They will also perform a variety of other daily tasks as assigned.

 

QUALIFICATIONS

Education/Certification: Some college or equivalent training. Bachelor's Degree in business or related field preferred.

Required Knowledge: Knowledge of banking and deposit operations and procedures, as well as general office systems and procedures.

Experience Required: Minimum of 3 to 5 years related experience in the financial services industry.

Skills/Abilities:

Good communication skills.

Professional appearance, dress and attitude.

Strong computer skills.

Good math skills.

Ability to use Microsoft Office software package.

Ability to operate related computer hardware and other business equipment including adding machine, calculator, copy machine, telephone, and paper shredder.

 

Sr. Documentation Officer

Position: Sr. Documentation Officer

Department: Loan Documentation

Reports To: Loan Operations Manager/Documentation Manager

Location: Walnut Creek Headquarters

 

POSITION DESCRIPTION

The Senior Documentation Officer (“SDO”) is responsible for compliant, effective and accurate preparation of loan documentation for various new, renewed and modified loans of varying complexity.  The SDO will coordinate efforts with account officers, title companies, and other departments to obtain all required supporting documentation in accordance with the banks loan file compliance functions.  They will ensure that clients are served promptly, courteously, efficiently and professionally. The SDO will assist the Documentation Manager in reviewing documents for accuracy and compliance with applicable regulations and bank policy and is also responsible for assisting in training new loan personnel, monthly tracking and reporting functions.  They will make process improvement recommendation to the Documentation Manager and will assist with other duties and projects as requested. 

 

QUALIFICATIONS

Education/Certification: High school graduate or equivalent required. College degree preferred.

Required Knowledge: Knowledge of Loan Documentation, and Note Department policies and procedures. Thorough understanding of banking regulations and standard banking practices. Knowledge of LaserPro and BancPac systems.

Experience Required: Previous documentation experience and a minimum of 5+ years bank experience in a Loan Department.

Skills/Abilities:

Good communication skills.

Professional appearance, dress and attitude.

Good math skills.

Ability to use Microsoft Office softwarae package.

Ability to operate related computer hardware and other business equipment including adding machine, typewriter, copy machine, telephone, encoder and paper shredder.

 

Client Service Representative

Position: Client Service Representative

Department: Operations

Reports To: Client Service Manager

Location: Fountain Branch Office

 

POSITION DESCRIPTION

The Client Service Representative is responsible for providing a variety of paying and receiving functions for clients in person, via phone, through the mail and through online banking including processing deposits, withdrawals, loan payments, cashier's checks, cash advances, stop payments, tax payments and wires. The CSR is responsible for balancing each day's transactions and verifying cash totals. They perform a broad variety of New Account functions such as opening and closing accounts, renewing certificates of deposit and assisting clients with bookkeeping and checking account problems. The CSR answers clients' questions regarding the Bank's products and services and performs a variety of account maintenance duties. They are responsible for actively cross-selling the Bank's products and services. The CSR performs specific assigned side-jobs including various clerical functions, and assists the Client Service Manager and the Operations Administrator with duties as required. The CSR assists clients promptly, courteously, efficiently and professionally.

 

Client Service Officer

Position: Client Service Officer

Department: Operations

Reports to: Client Service Manager

Location: Granby Branch Office

 

POSITION DESCRIPTION

The Client Service Officer (CSO) is responsible for assisting new and existing clients with establishing deposit products and services including checking accounts, savings accounts, money market accounts, certificates of deposit accounts, online banking services, remote deposit capture and ACH services in a prompt, courteous, efficient and professional manner. This includes opening and closing accounts, renewing certificates of deposits and assisting clients with bookkeeping and account problems. The CSO is also responsible for Teller functions, including balancing each day's transactions and verifying cash totals. The CSO answers clients' questions regarding the Bank's products and services and performs a variety of account maintenance duties. They are responsible for actively cross-selling the Bank's products and services, as well as for performing other functions such as signature verification and other clerical duties. The CSO will also back-up the Client Service Manager, Assistant Client Service Manager or Branch Manager and be in charge of the branch and personnel in their absence. They will also perform a variety of other daily tasks as assigned.

 

QUALIFICATIONS

Education/Certification: Some college or equivalent training. Bachelor's Degree in business or related field preferred.

Required Knowledge: Knowledge of banking and deposit operations and procedures, as well as general office systems and procedures.

Experience Required: Minimum of 3 to 5 years related experience in the financial services industry.

Skills/Abilities:

Good communication skills.

Professional appearance, dress and attitude.

Strong computer skills.

Good math skills.

Ability to use Microsoft Office software package.

Ability to operate related computer hardware and other business equipment including adding machine, calculator, copy machine, telephone, and paper shredder.

 

Teller

Position: Teller

Department: Operations

Reports To: Client Service Manager

Location: Granby Branch Office

 

POSITION DESCRIPTION

The Teller is responsible for providing a variety of paying and receiving functions for clients in person, via phone, and through the mail, ATM and Night depository, including processing deposits, withdrawals, loan payments, cashier's checks, cash advances, stop payments, tax payments and wires. The Teller is responsible for balancing each day's transactions and verifying cash totals. The Teller will assist clients promptly, courteously, efficiently and professionally and they also assist clients with bookkeeping and checking account problems. The Teller answers clients' questions regarding the Bank's products and services and they are also responsible for actively cross-selling the Bank's products and services. The Teller might also perform other duties including signature verification, and remote deposit capture review. The Teller will also assist the Branch Manager and the Sr. Regional Branch Administrator with other duties as assigned.

 

Client Service Representative

Position: Client Service Representative

Department: Operations

Reports To: Client Service Manager

Location: Walnut Creek Branch Office

 

POSITION DESCRIPTION

The Client Service Representative is responsible for providing a variety of paying and receiving functions for clients in person, via phone, through the mail and through online banking including processing deposits, withdrawals, loan payments, cashier's checks, cash advances, stop payments, tax payments and wires. The CSR is responsible for balancing each day's transactions and verifying cash totals. They perform a broad variety of New Account functions such as opening and closing accounts, renewing certificates of deposit and assisting clients with bookkeeping and checking account problems. The CSR answers clients' questions regarding the Bank's products and services and performs a variety of account maintenance duties. They are responsible for actively cross-selling the Bank's products and services. The CSR performs specific assigned side-jobs including various clerical functions, and assists the Client Service Manager and the Operations Administrator with duties as required. The CSR assists clients promptly, courteously, efficiently and professionally.

 

Client Service Officer

Position: Client Service Officer

Department: Operations

Reports to: Client Service Manager

Location: San Francisco Branch Office

 

POSITION DESCRIPTION

The Client Service Officer (CSO) is responsible for assisting new and existing clients with establishing deposit products and services including checking accounts, savings accounts, money market accounts, certificates of deposit accounts, online banking services, remote deposit capture and ACH services in a prompt, courteous, efficient and professional manner. This includes opening and closing accounts, renewing certificates of deposits and assisting clients with bookkeeping and account problems. The CSO is also responsible for Teller functions, including balancing each day's transactions and verifying cash totals. The CSO answers clients' questions regarding the Bank's products and services and performs a variety of account maintenance duties. They are responsible for actively cross-selling the Bank's products and services, as well as for performing other functions such as signature verification and other clerical duties. The CSO will also back-up the Client Service Manager, Assistant Client Service Manager or Branch Manager and be in charge of the branch and personnel in their absence. They will also perform a variety of other daily tasks as assigned.

 

QUALIFICATIONS

Education/Certification: Some college or equivalent training. Bachelor's Degree in business or related field preferred.

Required Knowledge: Knowledge of banking and deposit operations and procedures, as well as general office systems and procedures.

Experience Required: Minimum of 3 to 5 years related experience in the financial services industry.

Skills/Abilities:

Good communication skills.

Professional appearance, dress and attitude.

Strong computer skills.

Good math skills.

Ability to use Microsoft Office software package.

Ability to operate related computer hardware and other business equipment including adding machine, calculator, copy machine, telephone, and paper shredder.

 

Client Service Representative

Position: Client Service Representative

Department: Operations

Reports To: Client Service Manager

Location: Granby Branch Office

 

POSITION DESCRIPTION

The Client Service Representative is responsible for providing a variety of paying and receiving functions for clients in person, via phone, through the mail and through online banking including processing deposits, withdrawals, loan payments, cashier's checks, cash advances, stop payments, tax payments and wires. The CSR is responsible for balancing each day's transactions and verifying cash totals. They perform a broad variety of New Account functions such as opening and closing accounts, renewing certificates of deposit and assisting clients with bookkeeping and checking account problems. The CSR answers clients' questions regarding the Bank's products and services and performs a variety of account maintenance duties. They are responsible for actively cross-selling the Bank's products and services. The CSR performs specific assigned side-jobs including various clerical functions, and assists the Client Service Manager and the Operations Administrator with duties as required. The CSR assists clients promptly, courteously, efficiently and professionally.

 

Teller

Position: Teller

Department: Operations

Reports To: Branch Manager

Location: Rio Communities Branch Office

 

POSITION DESCRIPTION

The Teller is responsible for providing a variety of paying and receiving functions for clients in person, via phone, and through the mail, ATM and Night depository, including processing deposits, withdrawals, loan payments, cashier's checks, cash advances, stop payments, tax payments and wires. The Teller is responsible for balancing each day's transactions and verifying cash totals. The Teller will assist clients promptly, courteously, efficiently and professionally and they also assist clients with bookkeeping and checking account problems. The Teller answers clients' questions regarding the Bank's products and services and they are also responsible for actively cross-selling the Bank's products and services. The Teller might also perform other duties including signature verification, and remote deposit capture review. The Teller will also assist the Branch Manager and the Sr. Regional Branch Administrator with other duties as assigned.

 

Assistant Client Service Manager

Position: Assistant Client Service Manager

Department: Operations

Reports To: Client Service Manager

Location: Mountain View Branch Office

 

POSITION DESCRIPTION

The Assistant Client Service Manager is responsible for the day to day management of the branch and for backing up the Client Service Manager in their absence. They are responsible for providing and managing the efficient, effective and accurate performance of all the Operations Functions of the branch including Teller functions, New Account functions and background operations tasks and duties. The Assistant Client Service Manager is also responsible for actively cross-selling Bank products and services and to provide support to the staff in their cross-selling efforts. The ACSM also performs a variety of daily tasks including the review of management reports and daily callback, solving problems associated with item and data processing, and assisting the Client Service Manager, Regional Branch Administrator and the Director of Branch Administration with duties and projects as requested. The ACSM will ensure that clients are served promptly, courteously, efficiently and professionally.

 

QUALIFICATIONS

Education/Certification: High school graduate or equivalent.

Required Knowledge: Knowledge of Teller, New Account and Operations procedures. Thorough understanding of banking regulations and standard banking practices.

Experience Required: Previous management experience and a minimum of 3 years bank experience in Operations Department.

Skills/Abilities:

Good communication skills.

Professional appearance, dress and attitude.

Good math skills.

Ability to use Microsoft Office software package.

Ability to operate related computer hardware and other business equipment including adding machine, typewriter, copy machine, telephone, encoder and paper shredder.

 

Client Service Representative

Position: Client Service Representative

Department: Operations

Reports To: Client Service Manager

Location: Albuquerque Branch Office

 

POSITION DESCRIPTION

The Client Service Representative is responsible for providing a variety of paying and receiving functions for clients in person, via phone, through the mail and through online banking including processing deposits, withdrawals, loan payments, cashier's checks, cash advances, stop payments, tax payments and wires. The CSR is responsible for balancing each day's transactions and verifying cash totals. They perform a broad variety of New Account functions such as opening and closing accounts, renewing certificates of deposit and assisting clients with bookkeeping and checking account problems. The CSR answers clients' questions regarding the Bank's products and services and performs a variety of account maintenance duties. They are responsible for actively cross-selling the Bank's products and services. The CSR performs specific assigned side-jobs including various clerical functions, and assists the Client Service Manager and the Operations Administrator with duties as required. The CSR assists clients promptly, courteously, efficiently and professionally.

 

Branch Support Specialist/Receptionist

Position: Branch Support Specialist/Receptionist

Department: Operations

Reports to: Operations Administrator

Location: Walnut Creek Headquarters

 

POSITION DESCRIPTION

The Receptionist/Branch Support Specialist is a dual role. The incumbent will be responsible for, but not limited to, answering all incoming phone calls, directing callers as needed, greeting and assisting all guests, vendors, and internal employees with a cheerful disposition, providing guidance as needed. Process all incoming and outgoing mail and packages. This position will be courteous, helpful, and professional at all times, and will perform all duties accurately, timely, efficiently, and according to policy and procedures. In addition, this position will provide organization and supplies to both conference rooms and the break room as well as order office supplies for departments assigned. The incumbent will maintain the calendars for the conference lines and conference/board rooms. The incumbent will place orders and maintain inventory listings for tickets, forms and business cards for the head office and branch offices. This position will also process storage related requests and inventories. Position will be requested to assist in event planning that may vary from organizing large-scale events such as Annual Meetings to small ones such as office meetings.

The incumbent will be responsible for supporting branch personnel with a variety of questions and requests related to branch activities including teller functions, balancing, debit cards, new accounts, legal documents review, signature verification, and core system input and maintenance to name a few. The incumbent will work collaboratively with branch personnel and at all times, be prompt, courteous and professional. This position will also perform a variety of daily duties including report review, callback, legal process, balancing, research, and assisting with out of balance conditions and other system anomalies. This position will assist with coverage for Central Operations as well as the branches for vacations and other leaves of absences. They will also assist with training new employees and participate in mergers, acquisitions and related conversions. This position will perform all duties and responsibilities accurately, timely and efficiently and according to bank policy and procedures. They will perform other duties as assigned and assist the Operations Administrator and Director of Systems and Integration with other duties as required.

 

SBA Note Officer

Position:SBA Note Officer

Department: SBA

Reports to: SBA Division Manager

Location: Walnut Creek Headquarters

 

POSITION DESCRIPTION

The SBA Note Officer is responsible for overseeing the processing, documentation, closing, and servicing of SBA loans.  This position also encompasses functions of loan boarding, loan disbursement, payoffs and maintaining tickler items as needed.  The Note Officer will also be responsible for acting as backup to the SBA Division Manager in the areas of GL Certification, proper adherence to the bank’s Reg B and review of SBA loan documents which include but not limited to Laser Pro and SBA documents.   The Note Officer will work closely with the SBA Division and Regional Manager to ensure proper adherence to bank policy and SBA SOP. And assist the SBA Regional Manager as needed and perform other duties as assigned.

 

QUALIFICATIONS

Education/Certification: Bachelor's degree required or 8+ years of experience in banking with team lead experience.

Required Knowledge: Moderate to high level of knowledge of loan servicing, documentation and portfolio management.

Experience Required: A minimum of 3-5 years experience in SBA lending or equivalent thereof. 

Skills/Abilities:

Exceptional organizational skills to manage workflow and detail oriented.

Ability to communicate effectively and project a professional image when giving and taking information in writing, in person and over the phone.

Self starter, detail oriented and mathematically adept.

Basic computer skills including the use of excel, word processing, email and spreadsheets.

Ability to multi task.

 

Client Service Representative

Position: Client Service Representative

Department: Operations

Reports To: Client Service Manager

Location: Los Angeles Branch Office

 

POSITION DESCRIPTION

The Client Service Representative is responsible for providing a variety of paying and receiving functions for clients in person, via phone, through the mail and through online banking including processing deposits, withdrawals, loan payments, cashier's checks, cash advances, stop payments, tax payments and wires. The CSR is responsible for balancing each day's transactions and verifying cash totals. They perform a broad variety of New Account functions such as opening and closing accounts, renewing certificates of deposit and assisting clients with bookkeeping and checking account problems. The CSR answers clients' questions regarding the Bank's products and services and performs a variety of account maintenance duties. They are responsible for actively cross-selling the Bank's products and services. The CSR performs specific assigned side-jobs including various clerical functions, and assists the Client Service Manager and the Operations Administrator with duties as required. The CSR assists clients promptly, courteously, efficiently and professionally.