Career Opportunities

We're glad that you're considering an employment opportunity with United Business Bank. We take pride in our work and appreciate our employees. We strive for a work environment that is rewarding; financially and otherwise.


Professional, friendly and energetic are three employee characteristics that we look for and that we believe enhance a company's competitive edge. If these traits are also important to you, and you would like to be considered for employment, please e-mail your resume to Patsy Alejado at palejado@ubb-us.com.


Current Positions Available


Client Service Representative - Floater

Position: Client Service Representative - Floater

Department: Operations

Reports To: Client Service Manager

Location: Floater between Livermore, Pleasanton, and Castro Valley Offices


POSITION DESCRIPTION

The Client Service Representative is responsible for providing a variety of paying and receiving functions for clients in person, via phone, through the mail and through online banking including processing deposits, withdrawals, loan payments, cashier's checks, cash advances, stop payments, tax payments and wires. The CSR is responsible for balancing each day's transactions and verifying cash totals. They perform a broad variety of New Account functions such as opening and closing accounts, renewing certificates of deposit and assisting clients with bookkeeping and checking account problems. The CSR answers clients' questions regarding the Bank's products and services and performs a variety of account maintenance duties. They are responsible for actively cross-selling the Bank's products and services. The CSR performs specific assigned side-jobs including various clerical functions, and assists the Client Service Manager and the Operations Administrator with duties as required. The CSR assists clients promptly, courteously, efficiently and professionally.


Client Service Representative

Position: Client Service Representative

Department: Operations

Reports To: Client Service Manager

Location: Long Beach Branch Office


POSITION DESCRIPTION

The Client Service Representative is responsible for providing a variety of paying and receiving functions for clients in person, via phone, through the mail and through online banking including processing deposits, withdrawals, loan payments, cashier's checks, cash advances, stop payments, tax payments and wires. The CSR is responsible for balancing each day's transactions and verifying cash totals. They perform a broad variety of New Account functions such as opening and closing accounts, renewing certificates of deposit and assisting clients with bookkeeping and checking account problems. The CSR answers clients' questions regarding the Bank's products and services and performs a variety of account maintenance duties. They are responsible for actively cross-selling the Bank's products and services. The CSR performs specific assigned side-jobs including various clerical functions, and assists the Client Service Manager and the Operations Administrator with duties as required. The CSR assists clients promptly, courteously, efficiently and professionally.


Client Service Representative

Position: Client Service Representative

Department: Operations

Reports To: Client Service Manager

Location: Pleasanton Branch Office


POSITION DESCRIPTION

The Client Service Representative is responsible for providing a variety of paying and receiving functions for clients in person, via phone, through the mail and through online banking including processing deposits, withdrawals, loan payments, cashier's checks, cash advances, stop payments, tax payments and wires. The CSR is responsible for balancing each day's transactions and verifying cash totals. They perform a broad variety of New Account functions such as opening and closing accounts, renewing certificates of deposit and assisting clients with bookkeeping and checking account problems. The CSR answers clients' questions regarding the Bank's products and services and performs a variety of account maintenance duties. They are responsible for actively cross-selling the Bank's products and services. The CSR performs specific assigned side-jobs including various clerical functions, and assists the Client Service Manager and the Operations Administrator with duties as required. The CSR assists clients promptly, courteously, efficiently and professionally.


Assistant Client Service Manager

Position: Assistant Client Service Manager

Department: Operations

Reports to: Client Service Manager

Location: Stockton Branch Office


POSITION DESCRIPTION

The Assistant Client Service Manager is responsible for the day to day management of the branch and for backing up the Client Service Manager in their absence. They are responsible for providing and managing the efficient, effective and accurate performance of all the Operations Functions of the branch including Teller functions, New Account functions and background operations tasks and duties. The Assistant Client Service Manager is also responsible for actively cross-selling Bank products and services and to provide support to the staff in their cross-selling efforts. The ACSM also performs a variety of daily tasks including the review of management reports and daily callback, solving problems associated with item and data processing, and assisting the Client Service Manager, Regional Branch Administrator and the Director of Branch Administration with duties and projects as requested. The ACSM will ensure that clients are served promptly, courteously, efficiently and professionally.


QUALIFICATIONS

Education/Certification: High school graduate or equivalent.

Required Knowledge: Knowledge of Teller, New Account and Operations procedures. Thorough understanding of banking regulations and standard banking practices.

Experience Required: Previous management experience and a minimum of 3 years bank experience in Operations Department.

Skills/Abilities:

  • Good communication skills.
  • Professional appearance, dress and attitude.
  • Good math skills.
  • Ability to use Microsoft Office software package.
  • Ability to operate related computer hardware and other business equipment including adding machine, typewriter, copy machine, telephone, encoder and paper shredder.

Client Service Manager

Position Title: Client Service Manager

Department: Operations

Reports to: Regional Branch Administrator

Positions Supervised: Assistant Client Service Manager, Client Service Representative, Deposit Services Officer, Deposit Services Specialist

Location: Livermore Branch Office


POSITION DESCRIPTION

The Client Service Manager is responsible for providing and managing the efficient, effective and accurate performance of all the Operations Functions of the branch including Teller functions, New Account functions and background operations tasks and duties. The CSM is responsible for ensuring that all tasks and responsibilities are handled within bank policies and procedures at all times. The CSM is also responsible for maintaining expenses and losses as defined within the annual budget, as well as to encourage non-interest income whenever possible. The CSM is also responsible for actively cross-selling Bank products and services and to provide training and support to the staff in their cross-selling efforts. The CSM is encouraged to assist the Client Relationship Managers with outside calls to selected businesses and current clients when time permits. The CSM also performs a variety of daily tasks including the review of management reports and daily callback, processing insufficient funds and overdraft accounts, solving problems associated with item and data processing, and assisting the Regional Branch Administration, Director of Branch Administration and the Operations Administrator with duties and projects as requested. The CSM will ensure that clients are served promptly, courteously, efficiently and professionally at all times, and for ensuring that all direct reports are trained in their assigned duties and responsibilities. The CSM is also responsible for reporting any and all losses to the Chief Operating Officer immediately.


QUALIFICATIONS

Education/Certification: High school graduate or equivalent.

Required Knowledge: Knowledge of Teller, New Account and Operations procedures. Thorough understanding of banking regulations and standard banking practices.

Experience Required: Previous management experience and a minimum of 3 years bank experience in banking.

Skills/Abilities:

  • Excellent communication skills.
  • Excellent client service skills.
  • Professional appearance, dress and attitude.
  • Excellent math skills.
  • Ability to use Microsoft Office software package.
  • Ability to operate related computer hardware and other business equipment including adding machine, typewriter, copy machine, printer, telephone and encoder.

SBA Business Development Officer

Position Title: SBA Business Development Officer

Department: SBA Business Development

Reports to: SBA Division Manager

Location: Seattle Downtown Branch Office


POSITION DESCRIPTION

The SBA Business Development Officer will work closely with the SBA Division Manager to develop relationships with prospective clients for our SBA products and services, as well as identifying the financial needs of those clients and filling those needs with the range of products and services offered by United Business Bank. The SBA Business Development Officer will work closely with the SBA Division Manager, and other SBA Department personnel to learn the systems, products and services associated with the SBA lending functions of United Business Bank. They will be responsible for obtaining all the required documentation and compliance for SBA loans, as well as for ensuring that all SBA loans comply with all laws and regulations including SBA SOP.


QUALIFICATIONS

Education/Certification: Bachelors Degree in Business or related field, preferred.

Required Knowledge: Knowledge of general banking concepts, as well as the various regulations and standard banking practices.

Experience Required: Minimum of 3 to 5 years experience in the marketing industry.

Skills/Abilities:

  • Strong oral and written communication abilities.
  • Strong interpersonal skills.
  • Strong business development techniques and cross-selling skills.
  • Good organizational skills.
  • Good personal computer skills, ability to use Word and Excel.
  • Professional appearance, dress and attitude.

Client Relationship Manager

Position Title: Client Relationship Manager

Department: Business Development

Reports to: Chief Lending Officer


POSITION DESCRIPTION

The Client Relationship Manager (CRM) is responsible for developing relationships with prospective clients in the professional and small business market by identifying the financial needs of those clients and to fill those needs with the wide range of products and services offered by United Business Bank. These products and services may include extensions of commercial and/or real estate credits, demand, savings or time deposit account products or other services offered. They are responsible for analyzing a client's loan request and determining whether a loan is within an acceptable risk within the framework of the Bank's policy and for preparing the required documents and submitting it for approval. The CRM is also responsible for providing service to existing client relationships, as well as to represent the Bank through involvement in local civic, social and professional organizations and attendance at their events.


QUALIFICATIONS

Education/Certification: Bachelors Degree in Business or related field.

Required Knowledge: Knowledge of banking and lending operations and procedures, as well as the various regulations and standard banking practices.

Experience Required: Minimum of 3 to 5 years experience in the financial services industry.

Skills/Abilities:

  • Strong oral and written communication abilities.
  • Strong math skills.
  • Strong interpersonal skills.
  • Strong business development techniques and cross-selling skills.
  • Ability to identify, analyze and handle credit requests.
  • Good organizational skills.
  • Good personal computer skills, ability to use Word and Excel.
  • Professional appearance, dress and attitude.

SBA Loan Service Officer

Position Title: SBA Loan Service Officer

Department: SBA

Reports to: SBA Division Manager

Location: Walnut Creek HQ


POSITION DESCRIPTION

The SBA Loan Service Officer will support the SBA Division Manager and CFO to ensure accurate records are maintained for GL reconciliation, 1502 remittance and monthly balance reports of SBA loan portfolio. The LSO will work closely with SBA Division Manager and SBA Documentation Officer to ensure proper adherence to bank policy and SBA SOP.


QUALIFICATIONS

Education/Certification: Bachelor's degree preferred or 8 years of experience in banking with team lead experience.

Required Knowledge: Moderate to high level of knowledge of loan servicing.

Experience Required: A minimum of 5 years bank experience in lending or banking.

Skills/Abilities:

  • Exceptional organizational skills to manage workflow and detail oriented.
  • Ability to communicate effectively and project a professional image when giving and taking information in writing, in person and over the phone.
  • Self starter, detail oriented and mathematically adept.
  • Basic computer skills including the use of excel, word processing, email and spreadsheets.
  • Ability to multi task.

Senior Documentation Officer

Position Title: Senior Documentation Officer

Department:

Reports to:

Location: Walnut Creek HQ


POSITION DESCRIPTION



QUALIFICATIONS

Education/Certification: High school graduate or equivalent.

Required Knowledge:

Experience Required:

Skills/Abilities:

  • Excellent communication and written skills.
  • Excellent training abilities.
  • Excellent problem solving skills.
  • Professional appearance, dress and attitude.
  • Ability to use Microsoft Office software package.
  • Ability to operate related computer hardware and other business equipment including adding machine, typewriter, copy machine, telephone, encoder and paper shredder.


Credit Analyst Underwriter

Position Title: Credit Analyst and Underwriter

Department: Loans

Reports to: Credit Administrator

Location: Walnut Creek HQ


POSITION DESCRIPTION

The Credit Analyst and Underwriter is responsible for preparing Credit Authorizations (CA's) to be presented for approval to the Credit Administrator and/or the Chief Credit Officer (CCO) and/or Loan Committee on new loans, renewals and modifications. This process entails evaluating loan applications, spreading of tax returns and financial statements, evaluating credit reports, evaluating appraisals, and determining and making recommendations on the loan structure for a variety of Commercial and Industrial (C&I), Small Business Administration (SBA), Agriculture (Ag), Commercial Real Estate (CRE), Construction and Consumer loans. This position is also responsible for completing CRE Annual Reviews and ongoing loan covenant monitoring for the existing loan portfolio. The Credit Analyst and Underwriter may also be responsible for monitoring loan disbursements and construction loan draws. The position may also assist with managing a portfolio of existing loan relationships and develop and/or make credit presentations to the Loan Committee, when necessary. This position will also perform other duties as assigned.


QUALIFICATIONS

Education/Certification: Bachelors Degree in Math, Business or related field, preferred.

Required Knowledge: Knowledge of banking and lending operations and procedures, as well as, the various regulations and standard banking practices.

Experience Required: Minimum of 3 years experience in the lending area of a financial institution.

Skills/Abilities:

  • Strong oral and written communication abilities.
  • Strong math skills. Strong interpersonal skills.
  • Strong interpersonal skills.
  • Strong business development techniques and cross-selling skills.
  • Ability to identify, analyze and handle credit requests.
  • Good organizational skills.
  • Good personal computer skills, ability to use Word and Excel.
  • Professional appearance, dress and attitude.

Credit Administrator

Position Title: Credit Administrator

Department: Loans

Reports to: Director of Credit Administrator

Location: Walnut Creek HQ


POSITION DESCRIPTION


QUALIFICATIONS