Career Opportunities

We're glad that you're considering an employment opportunity with United Business Bank. We take pride in our work and appreciate our employees. We strive for a work environment that is rewarding; financially and otherwise.


Professional, friendly and energetic are three employee characteristics that we look for and that we believe enhance a company's competitive edge. If these traits are also important to you, and you would like to be considered for employment, please e-mail your resume to Patsy Alejado at palejado@ubb-us.com.


Current Positions Available


Client Service Representative

Position: Client Service Representative

Department: Operations

Reports To: Client Service Manager

Location: Walnut Creek Branch Office


POSITION DESCRIPTION

The Client Service Representative is responsible for providing a variety of paying and receiving functions for clients in person, via phone, through the mail and through online banking including processing deposits, withdrawals, loan payments, cashier's checks, cash advances, stop payments, tax payments and wires. The CSR is responsible for balancing each day's transactions and verifying cash totals. They perform a broad variety of New Account functions such as opening and closing accounts, renewing certificates of deposit and assisting clients with bookkeeping and checking account problems. The CSR answers clients' questions regarding the Bank's products and services and performs a variety of account maintenance duties. They are responsible for actively cross-selling the Bank's products and services. The CSR performs specific assigned side-jobs including various clerical functions, and assists the Client Service Manager and the Operations Administrator with duties as required. The CSR assists clients promptly, courteously, efficiently and professionally.


Client Service Representative

Position: Client Service Representative

Department: Operations

Reports To: Client Service Manager

Location: Albuquerque Branch Office


POSITION DESCRIPTION

The Client Service Representative is responsible for providing a variety of paying and receiving functions for clients in person, via phone, through the mail and through online banking including processing deposits, withdrawals, loan payments, cashier's checks, cash advances, stop payments, tax payments and wires. The CSR is responsible for balancing each day's transactions and verifying cash totals. They perform a broad variety of New Account functions such as opening and closing accounts, renewing certificates of deposit and assisting clients with bookkeeping and checking account problems. The CSR answers clients' questions regarding the Bank's products and services and performs a variety of account maintenance duties. They are responsible for actively cross-selling the Bank's products and services. The CSR performs specific assigned side-jobs including various clerical functions, and assists the Client Service Manager and the Operations Administrator with duties as required. The CSR assists clients promptly, courteously, efficiently and professionally.


Client Service Officer - Floater

Position: Client Service Officer - Floater

Department: Operations

Reports To: Client Service Manager

Location: Oakland Branch Office


POSITION DESCRIPTION

The Client Service Officer (CSO) is responsible for assisting new and existing clients with establishing deposit products and services including checking accounts, savings accounts, money market accounts, certificates of deposit accounts, online banking services, remote deposit capture and ACH services in a prompt, courteous, efficient and professional manner. This includes opening and closing accounts, renewing certificates of deposits and assisting clients with bookkeeping and account problems. The CSO is also responsible for Teller functions, including balancing each day's transactions and verifying cash totals. The CSO will also back-up the Client Service Manager and the Assistant Client Service Manager and be in charge of the branch and personnel in the absence of the Client Service Manager and the Assistant Client Service Manager.


Education/Certification: Some college or equivalent training. Bachelor's Degree in business or related field preferred.

Required Knowledge: Knowledge of banking and deposit operations and procedures, as well as general office systems and procedures.

Experience Required: Minimum of 3 to 5 years related experience in the financial services industry.

Skills/Abilities:

Good communication skills.

Professional appearance, dress and attitude.

Strong computer skills.

Good math skills.

Ability to use Microsoft Office software package.

Ability to operate related computer hardware and other business equipment including adding machine, calculator, copy machine, telephone, and paper shredder.



Client Service Officer

Position: Client Service Officer

Department: Operations

Reports To: Client Service Manager

Location: Mountain View Branch Office


POSITION DESCRIPTION

The Client Service Officer (CSO) is responsible for assisting new and existing clients with establishing deposit products and services including checking accounts, savings accounts, money market accounts, certificates of deposit accounts, online banking services, remote deposit capture and ACH services in a prompt, courteous, efficient and professional manner. This includes opening and closing accounts, renewing certificates of deposits and assisting clients with bookkeeping and account problems. The CSO is also responsible for Teller functions, including balancing each day's transactions and verifying cash totals. The CSO will also back-up the Client Service Manager and the Assistant Client Service Manager and be in charge of the branch and personnel in the absence of the Client Service Manager and the Assistant Client Service Manager.


Education/Certification: Some college or equivalent training. Bachelor's Degree in business or related field preferred.

Required Knowledge: Knowledge of banking and deposit operations and procedures, as well as general office systems and procedures.

Experience Required: Minimum of 3 to 5 years related experience in the financial services industry.

Skills/Abilities:

Good communication skills.

Professional appearance, dress and attitude.

Strong computer skills.

Good math skills.

Ability to use Microsoft Office software package.

Ability to operate related computer hardware and other business equipment including adding machine, calculator, copy machine, telephone, and paper shredder.



Assistant Client Service Manager

Position: Assistant Client Service Manager

Department: Operations

Reports To: Client Service Manager

Location: Walnut Creek Branch Office


POSITION DESCRIPTION

The Assistant Client Service Manager is responsible for the day to day management of the branch and for backing up the Client Service Manager in their absence. They are responsible for providing and managing the efficient, effective and accurate performance of all the Operations Functions of the branch including Teller functions, New Account functions and background operations tasks and duties. The Assistant Client Service Manager is also responsible for actively cross-selling Bank products and services and to provide support to the staff in their cross-selling efforts. The ACSM also performs a variety of daily tasks including the review of management reports and daily callback, solving problems associated with item and data processing, and assisting the Client Service Manager, Regional Branch Administrator and the Director of Branch Administration with duties and projects as requested. The ACSM will ensure that clients are served promptly, courteously, efficiently and professionally.


Education/Certification: High school graduate or equivalent.

Required Knowledge: Knowledge of Teller, New Account and Operations procedures. Thorough understanding of banking regulations and standard banking practices.

Experience Required: Previous management experience and a minimum of 3 years bank experience in Operations Department.

Skills/Abilities:

Good communication skills.

Professional appearance, dress and attitude.

Good math skills.

Ability to use Microsoft Office software package.

Ability to operate related computer hardware and other business equipment including adding machine, typewriter, copy machine, telephone, encoder and paper shredder.



Regional Branch Administrator

Position: Regional Branch Administrator

Department: Operations

Reports To: Director of Branch Administration

Location: Bay Area


POSITION DESCRIPTION

The Regional Branch Administrator will be responsible for ensuring that all clients of United Business Bank are handled with courteously, promptly and accurately at all times. They will also be responsible for ensuring that cross selling techniques are applied by all branch staff to ensure that clients and visitors know of our various products and services. This position is also responsible for ensuring that all of the branches are staffed appropriately at all times, and that all operational tasks and responsibilities are completed accurately, timely and efficiently and according to Bank policies and procedures. The Regional Branch Administrator will provide coverage as needed for Client Service Managers and Assistant Client Service managers for vacations, and other leaves of absence. They will also train, mentor and provide support to all Client Service Managers, and other branch staff members. They will provide recommendations to the Director of Branch Administrator and the Operations Administrator in order to maintain and update the Standard Procedures Manual as needed to ensure that internal controls and best practices are always applied. The Regional Branch Administrator will work closely with the Director of Branch Administration and the Compliance Officer to ensure that all deposit regulations and laws are adhered to at all times. The Regional Branch Administrator will make recommendations to the Director of Branch Administration on ways that we can improve internal controls and efficiencies in branch operations. The Regional Branch Administrator will also perform a variety of daily tasks including the review of management reports, answering questions to branch staff, and troubleshooting problems and out of balance conditions.


Education/Certification: High school graduate, Bachelor's Degree preferred.

Required Knowledge: Thorough understanding of Branch Operations and Deposit Related Compliance laws and regulations.

Experience Required: Five years of previous management experience and a minimum of 5 years bank experience in Operations Department.

Skills/Abilities:

Excellent communication skills.

Excellent training abilities.

Excellent problem solving skills.

Professional appearance, dress and attitude.

Good math skills.

Ability to use Microsoft Office software package.

Ability to operate related computer hardware and other business equipment including adding machine, typewriter, copy machine, telephone, encoder and paper shredder.