Frequently Asked Questions - FAQ's

General

  • What is Online Banking?
  • What do I need to use United Business Bank’s Online Banking Services?
  • How do I sign up for United Business Bank's Online Banking?
  • What if I need help with my Unitedbusinessbank.com Online Banking service?

Security

  • What about security? Is the account information secure and confidential?
  • How can I tell if my connection is secure?
  • What are the recommended internal security procedures?
  • What if I forget my password?

Online Banking Features and Benefits

  • What functions can I perform with Online Banking?
  • Can I access Online Banking at locations other than my home or office?
  • Will all my accounts appear on my account list?
  • How current is the information on my accounts?

Bill Payment Service

  • Can I pay bills with Online Banking?
  • When is the money to pay a bill withdrawn from my account?

Cash Management Services

  • Can I transfer funds to another institution?
  • What is an ACH transaction?
  • Can I download information to Quicken, Quickbooks, or Microsoft Money?

Online Banking

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