Testimonials

“The San Leandro Chamber of Commerce means business and in dealing with United Business Bank they clearly share our commitment to the small business community. They have been thoughtful and very timely in dealing with the Chamber’s needs and requirements.”​​

David P. Johnson, President & CEO
San Leandro Chamber of Commerce


“We are new customers to United Business Bank and are impressed with their service commitment and the speed of which decisions are made. It is wonderful working with a bank that was founded here and understands the needs of businesses operating here. It’s a powerful combination."​​

Phil Tagami
Len Epstein

California Capital & Investment Group


"United Business Bank has well served the needs of Teamsters and their Union structure in the Southern California for 10 years. Our working partnership with UBB has been of the highest order."​​

Randy Cammack, President
Teamsters Joint Council 42


“We have always been impressed by the high level of customer service we receive from United Labor Bank. It’s refreshing, in this day of megabanks, to work with a bank where we know each other by first names. We highly recommend ULB for their excellent customer service with both a professional and personal touch.”

Rocky Morrison
Finance Director
SEIU Local 1021


“Lynn has made our banking chores simple and easy. Allan and Lynn are both a pleasure to deal with and ULB is a solid addition to the Labor (and banking) Community in Seattle.”

Randy W. Scott, Executive Secretary Treasurer
Washington State Association of the
United Association of the Plumbing and Pipefitting
Industry of the United States and Canada


“United Labor Bank works as a true partner to Labor. They provide excellent business banking services to the San Diego Imperial Counties Labor Council. They are always responsive to our needs and provide excellent customer service. “

Betty Timko, Finance Manager
San Diego Imperial Counties Labor Council


United Labor Bank is a business that you can still get personal service. They have gone way out of their way to accommodate me in many ways, and I would recommend them to anyone without reservation.”

Joan Semeniuk
Teamsters Joint Council 7


“IBEW Local Union 40 has been using United Business Bank for almost two years now and we are happy customers of this bank. United Business Bank’s courier service is a great service that makes the business banking very easy and convenient. They saved IBEW Local Union Local 40 lots of time and money. They come and pick up deposits and bring us the change. The staff is always friendly and so willing to help. I would definitely recommend them for any business banking needs. “

William Brinkmeyer 
Business Manager/Financial Secretary
IBEW Local 40 

and

Bessie T. Capili, Office Manager
IBEW Local Union 40


“We have been doing business with United Labor Bank for many years. We have always experienced great customer service and professionalism. They are all very personable and courteous. Anytime we needed something they were right there.”

Rick Davis, Business Manager, FS-T
Raquel Salinas, Office Manager
Ironworkers Local 118


“United Labor Bank has been wonderful to us. We appreciate doing business with a unionized bank. They’ve always been extremely professional and accommodating to our needs. United Labor Bank has helped us utilize new technologies while saving time and money. I highly recommend banking with them for your banking needs.”

Andy Hartmann
Business Manager/Financial Secretary
International Brotherhood of Electrical Workers Local 234


“United Business Bank is a business partner that AFSCME District Council 36 can count on. Its customer service staff are top-notch and always strive to satisfy. We are pleased to recommend United Business Bank to any labor organization seeking knowledgeable, responsive and personable service. Unions can bank on United Business Bank.”

Cheryl Parisi, Executive Director
AFSCME District Council 36


“I have been dealing with United Labor Bank for nearly two decades and my experience with them has always been good. From the President Malcolm Hotchkiss to the Tellers. They are always professional, courteous and friendly. What I like about the bank the most is that they lookout for our members best interest.”

Anthony Dimas
Contract Compliance Officer
Northern California District Council of Laborers


“United Business Bank is a wonderful bank to work with. We were previously using a larger bank and the customer service was lacking. Getting a hold of anyone was difficult, and getting a problem resolved was even worse. When we switched to United Business Bank it was like a breath of fresh air! Richard and Jason are amazing and are always there to answer any questions we might have. If we ever have a problem, which is few and far between, we can call the office and speak directly with Narine who is always extremely helpful. We would highly recommend United Business Bank. We've used them for several years now and look forward to many more years of their service!”

Melissa Daggett 
Office Manager
OPCMIA Local 755


“I have had the pleasure of working with Ms. Lynn Nishimura of the United Labor Bank since 2010. I’m the treasurer for a small district council of roofer’s unions here in the Pacific Northwest. When faced with increasing service charges and fees for account analysis at a bank we dealt with for decades, I decided to move our money to the Seattle branch of the United Labor Bank. In the three years of dealing with your bank and with Lynn, I have found that she treats me and my very small account with as much professional courtesy and respect as the bigger unions with larger accounts. I was recently faced with a bookkeeping problem of my own doing. I called Lynn and she was able to provide me with the information I needed the same day. I don’t believe I would have gotten the same service from my old bank. My problem was solved solely due to Lynn’s commitment to her customers. Because of my relationship with Lynn and United Labor Bank’s support of organized labor, I have recently opened an account for the Seattle Area Roofers Apprenticeship Program. This is a much larger business than the district council and will eventually reach a six figure account balance. I’m confident that this will be the right banking move for our apprenticeship training trust because of Lynn’s hands-on attitude and much needed oversight. I feel any position Lynn Nishimura holds with your organization will benefit your bank and your customers.”

Gregg Gibeau
Trust Secretary
Seattle Area Roofers Apprenticeship Program


“I would like to mention how much we appreciate the personalized service we receive from United Labor Bank. In our experience, United Labor Bank employees are never satisfied with the minimum requirements of their jobs. They always go above and beyond in their dealings with our company.”

Dottie Tokiwa
Bay Area Roofers Health & Welfare Trust
United Administrative Services


“I like banking with United Business bank because of the stability and excellent customer service that they provide. When other banking institutions were making poor financial decisions United Business Bank was going strong providing us and many other labor unions with the reliability and peace of mind that we needed to know that our funds were safe and that our banking relationship would continue into the future.”

Jo-Lynn Rupp
IBEW Local 569


“When United Labor Bank reached out to us about becoming a client it was an easy decision - quality personalized service, great products and a financially strong institution that not only understands but supports the union movement.”

Ron Lind 
President/International Vice-President
UFCW Local 5


“When I took over the office of Secretary-Treasurer of IATSE Local 767 in July of 2011, I discovered many bank fees (they called them “features”) associated with our accounts. In November 2011 I received a mailing from Jason Roach from United Business Bank announcing their new office opening in Glendale. After meeting with him and many discussions with the Executive Board & the Trustees, we had no choice but to move all of our accounts from Union Bank to UBB. At first we were skeptical because the fees were so low (or non-existent!) the Trustees even asked if this was an introductory offer only for new clients. It wasn’t! Our monthly fees went from an average of $90.00 - $160.00 to $25.00! In addition to the savings, Jason & his staff have been accommodating, personable and extremely available to us. I have recommended UBB to some of the other Locals in town, and will continue to do so in the future. They are a breath of fresh air!”

Maureen McCormack 
Secretary-Treasurer
IATSE Local 767

“Our experience with United Labor Bank has been positive in all respects. Their staff is supportive, pleasant and always goes the extra mile to provide excellent service. They understand the needs of union clients and do not burden them with unnecessary requirements that are not applicable to not-for-profit organizations operating in a union environment.”

Lee Oftedahl, Trusts Administrator
Roofers & Waterproofers
Local 95


“Our Union Training Trust has been a customer of United Labor Bank for many years. My peers sometimes ask me why. The reason is “Customer Service”. The staff at the bank has taken the time to learn what my business is so that they can assist me with my banking needs and offer products that would allow us flexibility in running the Trust. All banking business and questions are dealt with in a very timely manner and in a professional but friendly way. We do have another bank that we conduct business with. They are a retail bank. They do not provide the level of service that United Labor Bank does. Not even close.”

Jim Maple,
Director of Training
Stationary Engineer Local 39 Training Trust


“I love the service we get from everyone at United Business Bank. It's as if we had our own private bank with all of you as part of our staff. Your desktop banking system is fantastic, I'm so spoiled now. Also, whenever I've had any problem Richard, Avis, or Rhonda are right there, helping me like I'm your only customer. I just can't say enough about United Business Bank. Please pass my appreciation along!”

Debra Deniston
District 947, IAMAW
535 W Willow Street
Long Beach, CA 90806


“Ricka, You know I love ULB. When I started as Financial Secretary here we had about 6 banks where we kept money. Now it is ULB and ILWCU and that is it and ULB has 90% of our money.”

Pat Karinen 
Financial Secretary-Treasurer 
NCCRC Senior Field Representative
Piledrivers Local Union #34


“United Labor Bank provides IFPTE Local 21 professional service with a friendly, personal touch. Our bankers have helpful knowledge and understanding of organized labor.”

Bob Muscat 
Executive Director
IFPTE Local 21, AFL-CIO


“I’d like to take this opportunity to say how satisfied and pleased we are with United Business Bank. Teamsters Local 542 came on board with United Business Bank in 2011 when they opened an office in the San Diego area. The staff is friendly and knowledgeable, the statements are accurate and on time. It’s truly a pleasure working with United Business Bank.”

Betsy Moreno
Office Manager
Teamsters Local 542


“United Business Bank provides my Local and its members with excellent customer service; their staff is friendly, knowledgeable and accessible. They are the equivalent of the "Building and Loan Association" from "It's a Wonderful Life.”

Sergio A. Medina
Business Agent
IATSE, Local 857


“I am writing this letter to recommend United Labor Bank (ULB) as your general fund financial institution. Our organization has been with ULB since 2000. ULB manages our general fund checking and money market accounts. They manage the finances of our District Council office as well. The corporate office has a professional and friendly staff to assist in all your banking needs. Recently, ULB assisted our local union in modifying our credit card processing system. This modification has saved the local from expending large third party vendor fees. I believe that your organization will benefit from banking with ULB. We are happy with the level of support and assistance we have received from this institution.”

Jeff McEuen 
Business Manager 
Financial Secretary/Treasurer


“Hi I am Robert R. Trenkle International Representative for the Laborers' International Union of North America based out of the Pacific Southwest Region. This Region covers California, Hawaii, Arizona and New Mexico. I had my first dealings with United Labor Bank in 2007, the Bookkeeper for Laborers' Local 270 set a meeting up for me with Ricka Lucia who at that time was the manager at the branch office in San Jose and we opened up a large CDAR account with ULB. After that I also had many dealings with ULB through Laborers' Local 304 in Alameda County that Ricka Lucia and Malcolm Hotchkiss the CEO/President were both involved in. All my dealings with all employees at ULB have been absolutely great. Malcolm has set up innovative programs where our Local Unions can buy in to certain types of loans whereby they can earn a good return on their investments. Malcolm has also provided financial training to many of our Local Union executive boards as well as providing training at two of our Regional Conferences. Overall every experience with United Labor Bank has been very professional.”

Rob Trenkle


“The Cypress Mandela Training Center has been banking with United Labor Bank for many years. Over the years, we have developed into one of the most effective partnerships in Oakland. With United Labor Bank, I have enjoyed the aspect of community involvement through financial literacy and training, sponsorships, and Volunteering at functions for the benefit of our students with this banking experience. United Labor Bank has made a difference in many young adults’ lives at the Cypress Mandela Training Center. Also, the Banking experience has been completely 100% satisfactory with the customer service being first. I can truly say, I enjoy, and appreciate the excellent work from the Oakland branch. Mrs. Lucia, with her wonderful staff, is the most polite, diligent, and extremely helpful professional I have seen in a long time. Simply said, they are the best.”

Art Shanks
Executive Director
Cypress Mandela Training Center Inc.


“We are very satisfied with the website, I always work online to print out all of my reports and it is user friendly. We also use the Direct Deposit option and have no problems with our weekly payroll. We are pleased and will continue to use the website for any services that are available to us. Thank you for your efficiency and we appreciate working with you, Mary Beth and United Business Bank.”

Liliana Y. Alvarado
Ironworkers Local 229


“Teamsters 399 have been a customer of United Business Bank for almost 11 years now, we have consistently had excellent customer service from both the Managers as well as the Operations Team in the branches. The Managers always look out for the Local’s best interest providing the right products and services to make my job as Office Manager / Bookkeeper very easy, while acting like a personal bankers to us. The Operations team, takes care of processing, research and any other needs, and do so in an expeditious manner. Banking with United Business Bank is easy and convenient.”

Greg Karson
Office Manager/Bookkeeper
Teamsters Local 399​​​

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